Privacy Policy — Kaleen Baba

1. Introduction

This Privacy Policy explains how Kaleen Baba collects, uses, discloses, and safeguards your information when you visit our website (kaleenbaba.com) and use our rug repair, cleaning, installation, coating, and related services.

2. Information We Collect

The website may collect the following information:

• Personal Information: Name, email address, phone number, postal address, and service preferences.
• Service Information: Rug size, material, condition, color, and service history.
• Payment Information: Billing address, payment details, and transaction history.
• Device Information: Browser type, operating system, IP address, and visited pages.
• Cookies & Tracking: Cookies and tracking technologies may be used to improve browsing experience.
• Communication Records: Emails, contact forms, and customer support interactions.

3. How Information Is Used

The collected information may be used to:

• Provide and improve services
• Process bookings and payments
• Send service updates and notifications
• Respond to inquiries and support requests
• Send promotional communication and newsletters
• Improve website performance and user experience
• Maintain security and prevent fraud

4. Information Sharing

Kaleen Baba may share information with:

• Payment processing providers
• Delivery and logistics partners
• Technical and hosting providers
• Legal authorities when required by law

Personal information is never sold to third parties.

5. Cookies

The website may use cookies and similar technologies to:

• Remember user preferences
• Analyse website traffic and performance
• Improve website functionality

Users can disable cookies through browser settings if preferred.

6. Data Security

Reasonable security measures are implemented to protect user data from unauthorized access, misuse, alteration, or disclosure.

7. Third-Party Links

The website may contain links to external websites. Kaleen Baba is not responsible for the privacy practices, security, or content of third-party websites.

8. User Rights

Users may:

• Request access to personal data
• Request correction or deletion of information
• Opt out of promotional communication

9. Policy Updates

This Privacy Policy may be updated periodically without prior notice. Users are encouraged to review this page regularly for any changes.