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K A L E E N B A B A
  • Khamaria, Bhadohi, India
  • info@kaleenbaba.com

(+91)-900-590-0831

Privacy Policy

At Kaleen Baba (“we,” “us,” or “our”), we are deeply committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the personal data you share with us through our website and related services.
By accessing or using www.kaleenbaba.com and its subdomains (collectively referred to as the “Service”), you agree that you have read and understood this Privacy Policy and consent to our practices regarding the collection, storage, use, and disclosure of your personal data.

Definitions

To make this policy clear, here are key terms we use:

  • Cookie: A small file stored on your browser that helps us recognize your device, retain preferences, and track activity for analytics.
    Company: Refers to Kaleen Baba, located at Kamaria, Bhadohi, Post 221306, India.
    Customer: An individual, business, or organization that registers with Kaleen Baba to use our services.
    Device: Any internet-connected tool, such as a phone, tablet, or computer, used to access our website or services.
    IP Address: A numerical label assigned to devices connected to the internet, often indicating your geographic location.
    Personnel: Our employees, agents, or service providers working on behalf of Kaleen Baba.
    Personal Data: Any data that can identify you directly or indirectly, such as your name, address, or contact details.
    Third-Party Services: Partners, advertisers, or service providers who may offer promotions or other relevant services via our platform.
    You: Any individual or entity that interacts with our services

What Data Do We Collect?

We collect the following personal information when you:

  1. Register on our website
    Place an order
    Subscribe to our newsletter
    Fill out a form or participate in a survey

Information we collect includes:

  1. Full Name or Username
    Contact Number
    Email Address
    Shipping and Billing Addresses
    Payment Information (e.g., credit/debit card details)
    Login Credentials (e.g., password)

Optional Device Data:

To enhance your experience, we may also collect information from your device (with your permission), including

  1. GPS Location
    Device Type and Operating System
    Browser Type

Location data allows us to provide you with localized promotions and personalized content, ensuring a better and more relevant shopping experience.

How We Use the Data We Collect

At Kaleen Baba, we value your trust. The personal information you share with us is used solely to enhance your experience and improve the quality of our service. Here’s how we apply the data we gather:

Personalized Experience
We use your data to tailor our products, recommendations, and services to suit your unique tastes, preferences, and needs.
Service Improvement
Your feedback and usage data help us enhance the quality, functionality, and design of our carpets and services—ensuring we always deliver more value to you.
Customer Support
We use your contact and account information to respond quickly and accurately to any questions, issues, or concerns you may have.
Order Processing
From purchase confirmation to delivery and after-sales support, your data is essential in managing your orders and completing secure transactions.
Campaigns, Offers & Events
We may use your information to run marketing campaigns, contests, surveys, and promotional events that we think may interest you.
Updates & Communication
We’ll occasionally send you emails or messages regarding order updates, new products, service improvements, or special promotions—only if you’ve opted in to receive them.

When Do We Use Customer Information from Third Parties?

Occasionally, we may collect information about you from third-party sources to better serve you. For example:If you share your email to express interest in our services, we may receive related information from partners who help us detect fraud or verify authenticity.
We may also access publicly available data from social media platforms. However, you remain in control—your privacy settings on those platforms determine what information we can see.

Do We Share Your Information with Third Parties?

Sharing Your Information — Clear and Simple
We take your privacy seriously and only share your information in the following situations:

1. With Trusted Partners & Service Providers
We work with carefully selected third parties who help us run our business smoothly—this includes:

  1. Hosting and managing our website
    Processing payments
    Delivering orders
    Sending emails and marketing materials
    Providing customer support

These partners only receive the information necessary to perform their roles and are bound by strict confidentiality and security obligations

2. With Marketing & Advertising Partners

We may share non-sensitive data (and sometimes personal data, with your permission) with advertising networks, survey platforms, contest sponsors, and marketing agencies. This allows us to show you offers, ads, or campaigns that are more relevant to your interests.

3. In Business Transactions

If Kaleen Baba undergoes a merger, acquisition, restructuring, or sale, your information may be shared or transferred as part of that process. You’ll always be notified in case such changes affect your data.

4. For Analytics and Performance Tracking

We may share anonymized data (like your IP address) with analytics services and developers to improve performance, track site usage, and ensure the best experience across devices.

5. When Legally Required

We may disclose your personal or non-personal data if required to:

  1. Comply with legal processes or laws
    Respond to valid government requests or court orders
    Protect our legal rights or the rights of others
    Investigate or prevent illegal or unethical activities

When and Where Do We Collect Customer and End User Information?

We collect personal information directly from you when you interact with us—whether you’re browsing our website, placing an order, contacting support, or signing up for updates. Additionally, as previously mentioned, we may gather personal data from reliable third-party sources that help us provide better services or prevent fraudulent activities.

How Do We Use Your Email Address?

When you share your email with us, you’re giving us permission to send you emails. These might include:

  1. Updates about your orders
    News about our services or products
    Exclusive offers or promotions
    Helpful content related to interior design and home décor

But don’t worry—we hate spam too. We only email individuals who’ve opted in, whether directly through our website or via a trusted third-party partner.

You also agree that your email may be used for targeted advertising, like personalized ads on platforms such as Facebook. If you’ve provided the same email through different channels, we may use it for multiple relevant purposes outlined in this policy.

Want to unsubscribe?
Each email we send includes a simple unsubscribe link at the bottom. Click it anytime to stop receiving emails from us.

Can My Data Be Transferred to Other Countries?

Yes. Kaleen Baba is proudly based in India, but we operate globally. That means your data may be transferred to, accessed from, or stored in other countries—some of which may not have the same level of data protection laws as your country.

By using our services, you agree to this international transfer of your data in accordance with applicable legal standards.

Are Data Files Collected Through Our Service Secure?

We’re committed to protecting your information with robust security practices. We use:

  1. Secure servers and encryption
    Firewalls and data access controls
    Internal policies and procedures

However, no system is 100% foolproof. While we go to great lengths to protect your data, we cannot guarantee absolute security. If laws require us to protect your data, you agree that we are liable only in cases of intentional misconduct or gross negligence.

Can I Update or Correct My Information?

Absolutely. Depending on your relationship with Kaleen Baba, you have options to keep your information accurate and up to date.

If You’re an Employee:

Updates and corrections should follow our internal company HR and IT protocols.

If You’re a Customer:

You can:

  1. Edit or update your personal information at any time.
    Change your communication preferences (e.g., emails, offers).
    Request deletion of your personal data by canceling your account.

To make changes or manage your preferences, you can either:

  1. Log into your account dashboard, or
    Contact our support team directly for assistance.

How to Request Changes to Your Information

If you’d like to update, correct, change, or delete any personal information we hold about you, please contact us directly.

Please note that any changes you request may affect data we’ve already shared with trusted third parties in accordance with this Privacy Policy. To protect your privacy and ensure security, we may ask for verification—such as confirming your identity or providing your unique password—before making any changes.

We also recommend that you keep your password and account details confidential to help prevent unauthorized access.

It’s important to understand that, due to technical limitations, we may not be able to completely remove all records of your data from our systems. Some information may be stored in backups that are difficult or impossible to access or delete.

However, once we verify your request, we will take reasonable steps to:

  1. Update, correct, or delete your data
    Do so promptly in our active databases and other searchable records
    Follow through as much as is technically feasible

If you’re an end user (someone using our services through another customer or partner) and want to access, change, or delete your personal data, we encourage you to also reach out to us directly.

Employees and Job Applicants

f you are an employee of Kaleen Baba or have applied for a position with us, we may collect and process the personal information you provide for human resources purposes, including:

  1. Managing employee benefits
    Communicating internal updates
    Processing payroll and tax documents
    Evaluating job applications

As an employee or applicant, you may contact us at any time to:

  1. Update or correct your personal information
    Change your preferences for the communications and updates you receive from us
    Request a copy of the information we hold about you

Please be aware that:

  1. Your request will only affect the information we currently manage and control.
    Any updates, corrections, or deletions will not impact data we’ve already processed or shared with third parties in accordance with this Privacy Policy before receiving your request.

We are committed to handling your information with care and in compliance with applicable employment laws.

Business Transfers and Mergers

In the event that Kaleen Baba is involved in a merger, acquisition, sale of assets, or any form of corporate reorganization—including bankruptcy or cessation of business operations—we may need to transfer or share your personal information with the acquiring entity or relevant third party.
We will ensure that any new entity receiving your data is legally bound to comply with the terms outlined in this Privacy Policy or offers equivalent data protection standards.

Affiliates and Corporate Relationships

We may share your information—including personal data—with our Corporate Affiliates. A “Corporate Affiliate” is defined as any entity that owns, is owned by, or is under common control with Kaleen Baba, whether directly or indirectly. This includes subsidiaries, holding companies, or any business entities within our corporate group.

All shared information will be handled by our Corporate Affiliates in accordance with this Privacy Policy, ensuring your privacy and data security are maintained across all associated entities.

How Long Do We Keep Your Information?

We retain your personal information only for as long as needed to provide our services and fulfill the purposes described in this Privacy Policy. This includes maintaining your data for operational needs, customer support, legal compliance, or legitimate business interests.

If we share your information with trusted third parties to help deliver our services, they are also required to retain it only for the time necessary to carry out their responsibilities.

When your information is no longer required—and there’s no legal or regulatory reason to keep it—we will securely delete it from our systems or anonymize it, so it can no longer be linked back to you.

How We Protect Your Information

Your privacy and data security are very important to us. Whenever you share your personal details with us—such as when placing an order—we use strong security measures to protect your information.

  1. We use secure servers to handle all data exchanges.
    Any sensitive data, such as credit or debit card details, is encrypted using Secure Socket Layer (SSL) technology.
    This encrypted data is stored securely in our Payment Gateway provider’s database, accessible only by authorized personnel who are required to keep it confidential

We do not store your sensitive financial information, such as credit card numbers or bank details, once your transaction is complete.

While we take extensive precautions to safeguard your data, no system is completely immune to security threats. There is always a small risk of unauthorized access due to technical, human, or criminal factors. That said, we remain committed to minimizing those risks and continuously improving our security practices.

 

Governing Law

This Privacy Policy and your use of our services are governed by the laws of India, without regard to its conflict of law principles. Please note, depending on where you are accessing our services from, local, state, national, or international laws may also apply.

Your Consent

By using our services, creating an account, or making a purchase, you consent to this Privacy Policy and the ways we handle your information as outlined here.

Links to Other Websites

Our website or services may contain links to other websites that are not operated or controlled by us. Please understand that:

  1. We are not responsible for the content, accuracy, or practices of these third-party websites.
    We do not monitor or verify these external sites, and their inclusion does not imply our endorsement.
    Once you leave our platform and visit another website, this Privacy Policy no longer applies.

Any information you share on those sites is subject to their own privacy policies and terms. We recommend that you review their policies carefully before sharing any personal data.

Cookies

We use cookies to better understand how you interact with our website and to improve your experience. A cookie is a small text file stored on your computer or mobile device by your browser. Cookies help us remember your preferences, track site usage, and enhance your shopping experience.

There are two main types of cookies:

  1. Persistent Cookies – remain on your device for a set period or until you delete them.
    Session Cookies – are temporary and disappear when you close your browser.

While you can disable cookies in your browser settings, please note that some features of our website may not work properly without them. Importantly, we do not use cookies to store personal information like your name, email, or payment details.

How We Use Cookies

Essential Cookies
These are necessary for our website to function properly. They:

  1. Authenticate users
    Keep your account secure

    Help with navigation
    Remember your cart and wishlist

Analytics & Targeting Cookies
These help us:

  1. Analyze how you use our site
    Improve performance and content
    Display ads based on your interests

Preference Cookies
These remember your choices, like:

  1. Language and location settings
    Shopping preferences

Third-Party Cookies
We may use cookies from trusted partners (such as analytics or ad services) to:

  1. Measure website performance
    Show personalized ads
    Track usage trends

By using our website, you agree to our use of cookies as described above. If you have any questions or need more information, feel free to contact us.

Your Cookie Choices

You can control how cookies are used on your device (except for essential cookies which are required for the website to function). If you choose to delete or block cookies, you may experience reduced functionality or a less personalized experience.

How to Manage Cookies in Your Browser

Google Chrome:

  1. Go to Settings
    Click Privacy and Security
    Select Cookies and other site data
    Adjust your cookie preferences

Microsoft Edge:

  1. Go to Settings
    Select Cookies and site permissions
    Click Manage and delete cookies and site data

Safari (Mac):

  1. Open Preferences
    Click Privacy
    Choose your desired cookie settings

Mozilla Firefox:

  1. Click the Menu icon
    Select Settings > Privacy & Security
    Manage cookie preferences under Cookies and Site Data

Opera:

  1. Go to Settings
    Click Advanced > Privacy & security
    Choose Site settings > Cookies and site data

Remarketing Services

We use remarketing services to reconnect with visitors who have previously interacted with our website. This means you may see our ads on other websites you visit after browsing ours. These ads are shown through trusted platforms and are designed to remind you of the products or services you viewed, helping you return and complete your experience with us.

Payment Details

We take your payment security seriously. Any credit card or payment information you provide is handled with the highest level of care and stored using secure industry-standard practices. We work with trusted Payment Gateway providers to ensure your data is encrypted, protected, and only accessed by authorized personnel.

Children’s Privacy

Protecting children’s privacy is important to us. Our services are not intended for children under 13, and we do not knowingly collect personal information from them without parental consent. If you are a parent or guardian and believe your child has shared personal data with us without your permission, please contact us. If we become aware that we have collected information from a child under 13 without verified consent, we will take immediate steps to delete that data.

Changes to Our Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. When we do, we’ll post the updated policy on this page and revise the “Last Updated” date. By continuing to use our services, you agree to the revised policy.

Third-Party Services

Our website may include links to Third-Party Services or display content from other companies. Please note that we do not control these third-party websites or services and are not responsible for their content, security, or privacy practices.

Using Third-Party Services is entirely optional and at your own risk. We encourage you to review their privacy policies and terms before engaging with them.

Tracking Technologies

To provide a smooth, personalized, and secure experience, we use various tracking technologies across our website. These tools help us understand how you interact with our services, improve functionality, and enhance performance.

Google Maps APIs

Our website may use Google Maps APIs to offer features like custom maps, location-based services, route planning, real-time data display, and more. These APIs may collect information from your device for functionality and security purposes.

This information is managed according to Google’s Privacy Policy.

Cookies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help remember your preferences, such as login details or items in your shopping cart. While cookies are not strictly necessary, they support many useful features—like saving your progress or loading videos correctly.

You can adjust your browser settings to block or delete cookies, but this may affect how some parts of the site work.

Local Storage

Local Storage, also known as DOM storage, is another way we save information on your device. Unlike cookies, this data isn’t sent with every request to our servers, which allows for faster performance and more storage space. It’s used to store things like saved preferences or page settings that help customize your experience.

Sessions

We use session data to keep track of your activity while you’re browsing our website. Sessions help us remember what pages you’ve visited, what items are in your cart, and other temporary actions. This data is only stored for the duration of your visit and is removed when you close your browser.

Information About General Data Protection Regulation (GDPR)

If you’re located in the European Economic Area (EEA), the way we collect, use, and manage your personal data is governed by the General Data Protection Regulation (GDPR). This section explains your rights and how we ensure your data is protected under this regulation.

What Is GDPR?

The General Data Protection Regulation (GDPR) is a privacy law enforced across the European Union. It ensures that individuals have control over how their personal data is collected, stored, and used by companies and organizations. It also places strict obligations on businesses to manage personal data responsibly and transparently.

What Is Personal Data?

Personal data refers to any information that can be used to identify you directly or indirectly. This includes:

  1. Basic details like your name and email address
    IP address or physical location
    Financial information
    Biometric and genetic data
    Political views, ethnic origin, or sexual orientation

How We Handle Your Personal Data

We follow GDPR principles to ensure your personal information is handled safely, fairly, and lawfully:

  1. Transparency & Fairness: We tell you why we’re collecting your data and how we’ll use it. You’ll always know what you’re agreeing to.

    Purpose Limitation: We only collect data for clear, specific purposes—and we don’t use it for anything else.
    Data Minimization & Retention: We only keep personal data for as long as needed to fulfill our services or legal obligations. After that, we securely delete or anonymize it.

Your Rights: Under GDPR, you have the right to:

  1. Access your personal data
    Request a copy of the information we hold about you
    Ask us to correct or delete inaccurate data
    Restrict how we process your data
    Transfer your data to another service provider

If you’d like to exercise any of these rights or need more information, please contact us at the details provided in this policy.

Why Is GDPR Important?

The General Data Protection Regulation (GDPR) sets high standards for how companies should collect, store, and protect your personal data. It’s not just about following legal requirements—it’s about respecting your privacy and giving you more control over your information.

At Kaleen Baba, we take your privacy seriously. That’s why we’ve put strong data protection practices in place—many of which go beyond what GDPR requires. We believe in transparency, accountability, and earning your trust every step of the way.

Your Rights Under GDPR – Access, Portability, and Deletion

Under GDPR, individuals in the EU have several rights when it comes to their personal data. We are committed to supporting and honoring these rights by providing tools and assistance when you need them.

You have the right to:

  1. Access your personal data
    Update or correct inaccurate or incomplete information
    Download a copy of your data (data portability)
    Request deletion of your data (the right to be forgotten)
    Restrict or object to how we use your data

To make this easy, we’ve built a self-service system where you can manage, access, or delete your data. If you ever need help, our support team is just a message away and happy to assist.

We also use fully vetted, DPA-compliant vendors to handle data processing and storage, ensuring your information is always in safe hands.

We retain your personal data for up to 6 years unless you delete your account. If you choose to close your account, all data will be permanently deleted within 60 days, in line with our Terms of Service and Privacy Policy.

For California Residents

If you’re a resident of California, you’re entitled to certain rights under the California Consumer Privacy Act (CCPA) and CalOPPA (California Online Privacy Protection Act). Here’s what you need to know:

What We Collect and How We Use It

As mentioned earlier in this Privacy Policy, we collect various types of personal information—such as your name, email, preferences, and device data. We use this information to provide and improve our services, personalize your experience, and communicate with you. We’ve also explained where we collect this data from and who we may share it with.

Your Rights Under the CCPA

As a California resident, you have the right to:

Know and Access
You may request:

  1. The categories of personal information we’ve collected.
    The specific personal information we hold about you.
    The purposes for collecting or sharing your data.
    The sources of the data.
    The third parties we may share it with.

    Request Deletion

    You can ask us to delete the personal information we’ve collected from you, including by closing your account.

  2. Opt-Out of Sale
    If we ever sell personal information (we currently do not), you have the right to opt out.

  3. Equal Treatment
    Exercising your privacy rights will not result in discriminatory treatment. We respect your choices.

If you wish to exercise any of these rights, please contact us directly. Once we receive your request, we’ll respond within 30 days, as required by law.

CalOPPA Compliance

Under CalOPPA, we are required to clearly share:

  1. The types of personal data we collect.
    How and why we use it.
    Where it comes from.
    Which third parties we may share it with.

All of this information is already included in this Privacy Policy.

If you have any questions or would like to submit a request related to your California privacy rights, please reach out to us via the Contact Us section at the end of this policy.

California Online Privacy Protection Act (CalOPPA)

Your Rights Under CalOPPA

As a California resident, you have the following rights:

  1. Right to Know and Access
    You may request information about:
    The categories and specific types of personal data we collect, use, or share.
    Why we collect and use this data.
    The sources from which we collect your information.
    The exact personal data we hold about you.

We Do Not Sell Your Personal Information

Kaleen Baba does not sell your personal data to third parties.

Contact Us
Have questions or want to exercise your rights? We’re here to help.

📧 Email: info@kaleenbaba.com
📞 Phone: +91 90059 00831
🏠 Mailing Address:
Khamaria, Bhadohi Post 221306, Uttar Pradesh, India